Privacy Policy
Last updated: May 11, 2026. This policy describes how SmartLease collects, uses, and protects your information.
1. Introduction
SmartLease (“we”, “our”, or “the platform”) is committed to protecting your privacy. This Privacy Policy applies to the SmartLease citizen portal and related services used for land acquisition, verification, ownership transfers, and ground rent. By using SmartLease, you agree to the collection and use of information in accordance with this policy.
2. Information we collect
We may collect: (a) account and profile information (name, email, phone, address, identity documents); (b) application and request data (land preferences, documents, payment references); (c) usage data (IP address, browser, pages visited); and (d) communications you send to support or through the platform.
3. How we use your information
We use your information to operate the platform, process applications and requests, verify identity, send notifications (e.g. application status, ground rent reminders), improve our services, and comply with legal and regulatory obligations. We do not sell your personal data to third parties.
4. Data sharing and disclosure
We may share data with government bodies as required for land administration, with payment processors for transactions, and with service providers who assist us under strict confidentiality. We may disclose information where required by law or to protect our rights and users’ safety.
5. Security and retention
We implement technical and organizational measures to protect your data. We retain your information for as long as your account is active or as needed for legal, audit, or operational purposes in line with applicable law.
6. Your rights
Depending on applicable law, you may have the right to access, correct, or delete your personal data, object to or restrict processing, and data portability. To exercise these rights or ask questions, contact us via the Contact page.
7. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of SmartLease after changes constitutes acceptance of the updated policy.